Anti-Money Laundering Policy

1. Purpose of This AML Policy

Zebra88 does not permit its accounts, payment services or platform features to be knowingly used for money laundering, terrorism financing, fraud, identity misuse or other unlawful financial activity.

Account and transaction controls may be applied to identify unusual activity, confirm customer information and protect the integrity of payment and withdrawal processes.

2. Scope of the Policy

This policy may apply to Zebra88 registration, account access, deposits, withdrawals, promotions, VIP rewards and customer-support interactions.

It may also apply to payment providers, contractors and other service providers involved in account or transaction processing.

4. Customer Identification and Verification

Zebra88 may request information to confirm the identity of an account holder before allowing selected account functions, transactions or withdrawals.

Depending on the circumstances, requested information may include:

• Full name and date of birth.
• Residential or contact address.
• Telephone number or email address.
• Government-issued identity information.
• Proof of address.
• Proof that a payment account belongs to the account holder.
• Deposit or withdrawal transaction records.
• Additional information needed to review unusual activity.

Users should submit verification material only through a verified Zebra88 channel.

5. Accurate Account Information

• Registration information must be accurate and current.
• Users must not register using another person’s identity.
• Account holders should update outdated contact information.
• False, incomplete or inconsistent details may cause account review.
• Edited, forged or misleading documents are prohibited.
• Users must not create accounts on behalf of another person.

6. Deposits, Withdrawals and Payment Ownership

Zebra88 may require deposits and withdrawals to use payment information associated with the registered account holder.

• Third-party deposits may be rejected or reviewed.
• Withdrawals may be restricted to verified payment details.
• Names or account information may need to match.
• Transaction receipts may be requested for payment checking.
• Unusual deposit and withdrawal patterns may require review.
• Funds may not be transferred between player accounts.

7. Source-of-Funds and Transaction Enquiries

Zebra88 may ask for additional information when account activity or transaction values appear inconsistent with the known account profile.

Depending on the circumstances, this may involve asking for information about the origin of funds, payment ownership, transaction purpose or supporting financial records.

Any request should be proportionate to the identified risk and handled through a secure verification process.

8. Transaction and Account Monitoring

Zebra88 may monitor account and payment activity to identify patterns that require further checking.

10. Deposits Followed by Minimal Gaming Activity

A request to withdraw recently deposited funds after minimal or no genuine gaming activity may be reviewed to determine whether the account is being used mainly to transfer or process funds.

Zebra88 may request payment evidence, confirm ownership or temporarily delay the withdrawal while the activity is reviewed.

11. Multiple and Linked Accounts

Players should use one personal account unless Zebra88 has expressly approved another arrangement.

Accounts may be considered linked where they share identity details, devices, payment information, contact information, network information or coordinated transaction activity.

• Linked accounts may be temporarily restricted.
• Promotions may be removed while eligibility is reviewed.
• Additional account verification may be required.
• Duplicate or fraudulent accounts may be closed.

13. Temporary Restrictions and Account Action

During an account or transaction review, Zebra88 may take reasonable protective action, including:

• Temporarily limiting account access.
• Pausing a deposit or withdrawal.
• Requesting additional verification information.
• Restricting payment-method changes.
• Removing an ineligible promotion or reward.
• Rejecting a transaction that cannot be verified.
• Closing an account after serious or repeated violations.

Account action should be based on the applicable platform terms, available evidence and actual legal obligations.

14. Reporting and Cooperation With Authorities

Where Zebra88 or its operating entity has an applicable legal reporting obligation, relevant information may be provided to an authorised regulator, law-enforcement body, court or government agency.

Zebra88 should not tell a customer that a suspicious matter report has been or may be submitted where doing so would breach an applicable tipping-off restriction or prejudice an investigation.

This section must be amended to reflect the actual reporting obligations of the Zebra88 operating entity.

15. Record Keeping

Relevant account and transaction records may be retained for security, fraud prevention, dispute handling, operational reviews and applicable legal requirements.

Records may include:

• Registration and account-profile information.
• Verification documents and verification results.
• Deposit and withdrawal records.
• Payment ownership information.
• Support communications.
• Risk assessments and account-review records.
• Security and suspicious-activity records.

Actual retention periods should be documented in Zebra88’s internal procedures and Privacy Policy.

16. Confidentiality and Data Protection

Information collected during account or transaction reviews should be accessed only by authorised persons and handled according to applicable privacy, security and record-retention requirements.

17. Player Responsibilities

• Provide accurate and current account information.
• Use payment information that belongs to the account holder.
• Respond to reasonable verification requests.
• Do not use Zebra88 to transfer funds between unrelated parties.
• Do not allow another person to control the account.
• Do not submit false, edited or misleading documents.
• Report unfamiliar account or transaction activity promptly.
• Protect passwords, devices and verification codes.

18. Fraud and Account Misuse

Activity involving stolen payment information, identity misuse, account takeover, false documents, payment disputes or deliberate transaction manipulation may result in immediate account restriction and further investigation.

Zebra88 may cooperate with payment providers or authorised authorities where appropriate and legally permitted.

20. Policy Reviews and Updates

Zebra88 may update this policy when payment processes, verification procedures, legal requirements or transaction risks change.

The policy should display a current review date and identify the Zebra88 legal entity responsible for implementing it.